We imagine anyone having to deal with a similar glitch day in and day out would be highly irritated. On top of that, the screen on our test unit wasn't calibrated properly and we had to aim our fingers slightly lower than the desired virtual button to achieve our intended process. Using the screen becomes an exercise in patience, especially when you have to comb through several submenus to get to your desired function. Unfortunately, the C310a's screen isn't in the same league as the iPhone's-the front of the touch screen is covered by a thin layer of plastic that flexes before the device activates your command, and the entire process suffers from a severe lag between the time you hit a button and when it actually registers. You can drag your finger across the list of apps, delete ones you don't use, or download any apps from the growing list in the HP ePrintCenter. It shows a set of scrollable icons for your favorite applications with four shortcut buttons at the bottom for photo prints, copy, scan, and fax. The home screen is the first thing you'll see when the printer is on. The screen is roughly the same size (the iPhone's is 4.5 inches, this one is 4.3 inches), and you can also adjust the display up and down to find your best viewing angle. The touch screen looks unsurprisingly similar to the face of an iPhone in landscape mode. It's a minor annoyance, but a mechanical error on HP's part nonetheless. On top of that, the flimsy piece of plastic holding the cover open is too weak to support the weight, forcing you to use two hands just to refill paper. The printer handles the paper well, and we didn't experience any jams, but we do take issue with the clear plastic photo tray cover that inevitably hits the bottom of the display every time you replenish the stack. A small plastic arm extends out from the tray to corral outbound prints. Windows XP/Vista/Vista-64/7/7-64, Mac OS X 10.5+ġ0.The input feeder has two separate trays: one for up to 20 sheets of 4圆-inch photo paper and another underneath for 100 sheets of standard 8.5x11-inch letter-size paper. This was noticeable when trying to scroll through the photos on an inserted memory card, where the screen contents didn’t follow a dragged fingertip in a predictable way, leading to frustration and a couple of unintended commands. Many of the Premium’s menu elements rely on scrolling and other animations, but these often stuttered rather than moving smoothly. We were able to complete the setup after a restart, but the screen remained slow to respond to most inputs, and sometimes failed to acknowledge them at all. ![]() After a few moments the screen went blank and it became apparent that the printer had hung. Things progressed normally for a while after that until we came to set up the wireless network. During setup it took several attempts for it to acknowledge our language selection. We’ve used touchscreens on other HP printers, but while some seemed unresponsive, the Photosmart Premium’s appeared to be ignoring us altogether. Control is via touches and gestures on a huge 10.9cm touchscreen, which proved to be one of the most frustrating we’ve ever used. There’s an extra black ink tank that’s used in darker colour prints. It’s a smart MFP that’s a little bigger than average. Unfortunately, in the case of the Photosmart Premium C310 much of it is negative. When we finish testing a printer and have extensive notes it usually means that there’s plenty to say about it.
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